Vendors!

The process of purchasing equipment for a district or university can be complicated or simple.  I have found that some vendors play games bashing their competitor and try to tell you what you want instead of listening to what you have specified is needed.  One such company new to the area is CSS.  Their sales person is a prime example of treating you like you are an idiot and he is smarter than you and needs to tell you what you need.  In the end, it is what the customer wants that is important.  Some vendors are great at consulting and supplying information without being condescending.  These are the vendors that one should deal with.  Companies such as CSS aren't interested in what is best for the organization but merely looking to sell you items you don't need.